Frequently Asked Questions

  • Our company is licensed, insured and our caregivers are bonded.

  • Ideally, we need a 3-day notice, but can usually start care within 24 hours notice, if requested.

  • Only Long Term Care Insurance policy pays our services. No health insurance policies.

  • Yes. Our 24-hour Phone number is 1-808-688-3466 or 1-808-723-4411.

  • Our basic hourly rate starts at $19.95. (Will be adjusted depending on level of care/service)

  • We send in a relief person with similar experience. The primary caregiver can take off when they want as long as proper notification to the client and to the company. If caregiver is ill, we can replace them quickly. Once a caregiver is placed, full effort will be exercised so that client is never left alone at home without care, except for short trips to the market or pharmacy.

  • Yes, it's called Respite Care, when the family caregiver needs a break or goes on vacation.

  • Our rates are normally priced for single client, however, there is a 50% surcharge for another individual in the home that may need services. (50% may be adjusted depending on level of care/service to be provided).

  • Yes, Absolutely. We are pretty much flexible, we can even do weekends only.

  • We have a minimum of 4 hours per day.

  • Absolutely None.

  • You will be sending your payments directly to Affordable In-HomeCare Services. You will be sent an invoice every other week after services is rendered. PLEASE DO NOT PAY THE CAREGIVER, WE PAY THEM.

  • Normally not. Our Company is responsible in screening, hiring and scheduling the caregivers. We do our best to match the caregiver with the personality and temperment of the client. If for any reason the client wishes to change caregiver, we will do so at no charge.

  • If you request for our caregiver to care for your loved one in the hospital, we can do so. Otherwise, we can suspend service until the cilent returns home.

  • Either party can terminate service by giving a fifteen-day (15 days) written notice. Service will terminate ten days after written notice is received.

  • There is a cancellation charge of equal to four (4) hours of service if you fail to notify us at least twenty-four (24) hours before the start of the shift.